Fiji High Commission
Our Client
The Fiji High Commission is the representative of the Government of Fiji in Australia. They provide information for those seeking to know more about Fiji and the Fijian Government services, visitors travelling to or seeking to invest in Fiji, including how to contact the High Commission and the range of consular services available.
Their Challenge
The High Commission came to us with an urgent request for website hosting and maintenance. Upon further investigation, it was evident that the entire website required a complete revamp in order for maintenance to be of use. The old website was completely unresponsive and packed with various plugins.
Our Action
With the need to update content on the website, we agreed to work on a tight schedule to build the new website. We worked closely with the High Commission to understand their needs, values, and goals, and to create a customised plan that met their unique needs.
Throughout the project, we worked on multiple facets of the business including:
Web Design
With the development of the site relying on the initial design, our team visited the Fiji High Commission on a regular basis for requirement gathering, project updates and design reviews. This allowed us to easily identify what was required for the site, how to execute the design and make changes on the spot with the help of the High Commission.
Experience Design
In order to enhance the feedback process of our design phase, our team prototyped each-and-every design to mimic the navigation of a functioning website. This assisted the High Commission in identifying areas which required changes and allowed us to swiftly undergo the development process once all designs and the user experience was approved.
Custom Web Development
Our development team worked in tandem with the design team to develop pages after the designs were individually approved by the High Commission. Doing so allowed us to minimise the gap in between design and development, allowing us to speed up the process.
We also helped improve the High Commissions workload by implementing a booking system from the site itself for all passport booking systems. After testing, bug fixing and a final review with the Fiji High Commission, their site went live!
Support and Maintenance
Our team continues to support the Fiji High Commission to ensure their processes run effectively and update content when required. This allows us to make changes upon request.
Our Results
The Fiji High Commission no longer has any issues with outdated plugins, content or designs with the help of Planetmedia. Take a look at their website to discover it for yourself!
