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Hi there from our Planet Media team!

About Us

We are a leading Australian digital marketing agency that needs an enthusiastic, self-starting Account Manager to join our growing family in Canberra. From SEO to websites to social media, our experienced team offers research-driven digital marketing services to a diverse range of clients from start-ups to NPOs to SME. We are on the hunt for the new face of our Canberra office to help drive sales, manage clients, and support our team in this dynamic all-rounder role commencing from January 2021. 

The Job

A regular day might look like this: you could be checking emails and making follow up calls to potential clients before heading off to a meeting. There you’ll be out there thinking on your feet as you discuss growth opportunities for a new lead. You might be making sales proposals, liaising with clients, and working collaboratively with our creative team to help produce content and deliver a range of marketing campaigns. Hours will be flexible in this part-time position of 25 hours per week in this largely autonomous role. 

About You

This position will be ideal for someone who is looking to apply their skills and attention to detail across a range of marketing tasks. We’re looking for someone who’s hungry to learn, and ravenous to achieve results. Strategic thinking plus social and digital media skills would be a bonus along with sharp writing skills for different platforms and audiences. As you will be communicating closely with our team and our clients (often to tight deadlines), this Account Manager role requires someone who is naturally hardworking and highly personable to support our sales department and content production. If you love a challenge, can work independently, have great attention to detail, and are armed with creative problem solving & negotiation skills, get in touch! 

Job Duties May Include:

• Client liaison alongside other key personnel
• New business development with clients via existing relationships and proactive lead generation
• Develop strategies for securing leads and sales
• Writing sales proposals
• Manage the handover of new business accounts to the office management team
• Drive the entire sales cycle by identifying / pursuing opportunities to expand and add value
• Develop and execute both traditional and digital media campaigns
• Content production & distribution
• Aid production team and help coordinate workflow through the studio
• Copywriting, blog writing, and editing support
• General account management and support when needed
• Contribute to the overall direction & growth of the agency

Required Skills & Experience:

• Client & customer relationship management experience
• High level of organisational & time management skills
• Excellent written and phone communication skills
• Strategic problem solving skills & proactive customer service
• An understanding of traditional, social and multimedia platforms
• Ability to work cohesively within a team and independently when required
• A high level of attention to detail and analytical ability
• Experience with public speaking
• Social media management experience
• Have a positive attitude to work in both a team and unsupervised environment
• Adaptable, innovative thinker & self-motivated
• The ability to work under pressure and to tight deadlines
• Positive, can-do attitude and willingness to learn

Nice-To-Haves 

(desired but not essential – we’re learners here)

• Marketing-related qualification
• Previous sales experience would be an advantage
• Copywriting and creative production skills an advantage
• Experience in graphic design/website maintenance/digital media skills would be an advantage

What We Can Offer You

• Fantastic career development in a learning environment
• Opportunity to really “own” the position and make it yours!
• Ongoing mentoring
• A friendly, tight-knit work culture
• Industry exposure
• Negotiable commission on sales

Want in? 

If becoming our new Account Manager sounds right for you, get in touch! Send us your resume and a short cover letter to [email protected] or submit via the contact form below telling us why you’re The One for the job. We will be in touch soon & look forward to meeting you.

[Job Posted: 25 November 2020]

We remember what it was like chasing internships. Getting stuck in that endless cycle of needing experience to get a job, but needing a job to get experience… Here at Planet Media we take a flexible approach. Tell us who you are and what your dreams are in life.

Maybe you’ve never thought of working in marketing, but you’re the kind of person that’s curious about the world and your place in it. You like learning new things, being challenged and working to make each project as good as possible.

No matter your background, it’s your drive that matters. If you love doing work that makes a difference, having your ideas heard and getting hands-on industry experience, our internship program is for you.

We’re particularly interested in people with a design/photography background but if that’s not your discipline don’t worry! Full training and support is provided.

Send us your CV and details in the form below and we’ll be in touch. If you have anything else you’d like to show us (such as a design portfolio or a link to your killer IG feed), make sure to add those details in.